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ChatRobot.app
Sales and support agents ready for live traffic
A production-oriented SaaS for SMBs that turns a website into a first-response sales and support layer, then routes qualified follow-up into email, webhooks, HubSpot, Zendesk, and the systems the team already runs.
Tag
AI SaaS · Customer Ops
Duration
Ongoing
Role
Product strategy · Frontend · AI ops UX
ChatRobot sells operational readiness, not chatbot hype: knowledge ingestion, connector routing, live widget traffic, credits, and a clear handoff path into the tools a team already uses.
Launch mode
Widget-first
Routing
Email + webhook
Stack
Laravel + React
◇ The problem
Where they were stuck.
Small teams needed something more operational than a generic chatbot. They needed a way to ingest website knowledge, verify routing, control credits and model settings, embed a widget safely, and know when the whole setup was actually ready for live customer traffic.
◇ Our approach
How we shipped it.
- 01
Framed the product around the concrete setup-to-handoff workflow instead of generic AI assistant language: crawl knowledge, choose the role and model, test connector delivery, then install the widget.
- 02
Made the landing page show the real operational surface: indexed knowledge, configured routes, lead and ticket handoff, readiness states, and live traffic posture.
- 03
Connected the commercial model to the product architecture so hosted plans, BYO model keys, credits, connector tests, widget origins, and admin controls all feel like one coherent system.
- 04
Positioned ChatRobot as a practical inbound frontline for SMBs: fast to launch, explicit about traffic readiness, and built to route real follow-up into existing support and sales tools.
◇ Stack
What it's made of.
LaravelPHPReactVitePostgresRedisStripe
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